Introduction
This privacy policy applies to the Acquired Disability Supports website, operated by ATT V PTY LTD. The website helps visitors learn about our services and contact us about NDIS and disability support needs.
We aim to handle personal information respectfully, carefully, and only for reasonable service, website, administrative, safety, and legal purposes.
Information we collect
Depending on how you use the website, we may collect:
- Your name, email address, phone number, and message details when you submit a form.
- Information you choose to provide about support needs, service enquiries, or feedback.
- Basic technical information such as browser type, device information, IP address, page visits, and visit time.
- Cookie or analytics information used to understand and improve the website.
How we use information
We may use information to:
- Respond to enquiries submitted through the website.
- Discuss services, support needs, and next steps with you.
- Maintain records for administration, safety, service delivery, and compliance.
- Improve website usability, accessibility, reliability, and content.
- Comply with applicable legal or regulatory obligations.
Storage, retention, and security
We keep information for as long as reasonably needed for the purpose it was collected, including service, administration, compliance, or legal purposes. We take reasonable steps to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.
Children
This website is not directed at children under 13. If a parent or guardian believes a child has provided information without appropriate consent, they can contact us and request review or removal where appropriate.
Questions or privacy requests
To ask about this policy, request access to information, or raise a privacy concern, contact us directly.